Administration
Maintain Database on all Employees
- Process additions, terminations and changes
- Update carriers on eligibility issues
- Maintain benefit file on each employee
- Reports provided to employer as requested
HIPAA
- Provide Certificate of Creditable Coverage upon employee termination (if not provided by insurance carriers)
Billing
- Receive monthly carrier statements
- Allocate costs between units, if necessary
- Reconcile based on covered lives
- Submit to employer for payment
- Remit premiums with documentation to carriers
Communications
- Create custom enrollment form, if necessary
- Create customized Benefit Guide
- Provide annual Benefit Statements, if requested
- Distribute summary annual report and Summary Plan Descriptions, if appropriate